Careers

Front Desk Associate Position

Position Description: Hiring for 1-2 experienced individuals who are service excellence oriented, mature, responsible, firm, and friendly when dealing with patrons. As a first contact to facility renters and users, it is important that the ideal candidate assists our patrons in a knowledgeable and professional manner. The Center’s Front Desk Associates are responsible for performing a variety of customer service functions as well as attending to a number of hands-on duties required for the day to day operations of the facility. Individuals hired in this position will be responsible for guiding and working cooperatively with other front desk associates.

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Shift Times:

• Sunday Day Shift (8:00am-4:00pm), Friday Night Shift (4:00pm-12:00am), Saturday Day/Night Shift

• On Call (ready and available to pick up any other shifts requiring coverage throughout the week)

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Knowledge, Skills and Abilities:

• Excellent computer skills

• Represent The Center in a professional and mature manner

• Maintain a polite, considerate, and cooperative attitude

• Self-motivated and able to work both independently and in a team environment 

• Ability to communicate positively and effectively with all patrons and staff

• Monitor and enforce all facility/program policies, rules, and regulations

• Maintain a neat and professional appearance

• Excellent customer service skills

• Model The Center’s values and expectations

• Possesses integrity and respects the privacy and confidentiality of individuals 

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Duties and Responsibilities:

• Perform customer service functions including: answering incoming telephone calls, checking patron ID’s, selling guest entries, clinics & passes, providing assistance and information related to The Center’s programs, activities, facility offerings, hours of operations procedures, forms, fees, or other issues

• Opening and/or closing of the facility

• Provide general cleaning and sanitization of the facility

• Possess a working knowledge and maintain daily operation of point sale (POS) and all online programming

• Concession purchases

• Maintain an orderly desk and reception area for daily operations

• Assist in the set up and take down of nets, poles, and other equipment on the court areas

• Perform other duties as assigned by supervisor

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Qualifications:

• High school diploma (Mandatory)

• CPR/AED and/or Standard First Aid certification (preferable)

• Pro Serve Certification (Required - but can be obtained once hired)

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PLEASE SEND RESUMES TO: edmontonvolleyballcamps@gmail.com 

or click below!

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